Privacy Policy
for GrainPro
Effective Date: August 15, 2025
GrainPro ("we," "our," "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you use the GrainPro mobile application ("App").
1. Information We Collect
a) Information You Provide
- Account details (name, email address, phone number, password).
- Factory/farm details (location, unit names, materials, products).
- Operational data you enter in the App (consumption notes, production notes, stock transfers, journal entries, attachments, comments).
b) Information Collected Automatically
- Device information (hardware model, OS version, app version).
- Log and diagnostic data (IP address, timestamps, in‑app events, crash reports, performance metrics).
- Approximate location, if enabled for features like site tagging.
2. How We Use Your Information
- Provide, operate, and maintain App features.
- Record and reconcile consumption, production, and inventory movement.
- Enable user authentication, roles, and access control.
- Send service communications (e.g., security, feature or policy updates).
- Monitor usage, troubleshoot issues, and improve performance and UX.
- Comply with legal obligations and enforce our terms.
3. Sharing Your Information
We do not sell or rent your personal information. We may share information only:
- With your consent or at your direction.
- With service providers that process data on our behalf (e.g., hosting, analytics, error reporting) under appropriate confidentiality and data‑processing terms.
- To comply with law, legal process, or to protect rights, property, and safety.
- In connection with a business transfer (e.g., merger or acquisition) where the receiving party assumes privacy commitments substantially similar to this Policy.
4. Data Retention
We retain personal information for as long as your account is active or as needed to provide the App, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your data or account by contacting us (see Contact Us).
5. Security
We implement reasonable technical and organizational safeguards to protect information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure.
6. Your Rights
- Access, correct, or delete personal data we hold about you.
- Withdraw consent where processing is based on consent (this may affect certain features).
- Object to or restrict certain processing, where applicable by law.
To exercise these rights, contact us using the details below. We may request verification to protect your account.
7. Children's Privacy
The App is not intended for children under 13, and we do not knowingly collect personal data from children. If you believe a child has provided personal data, contact us and we will take appropriate action.
8. Changes to This Policy
We may update this Policy from time to time. When we do, we will revise the "Effective Date" above. Continued use of the App after changes means you accept the updated Policy.